Refund policy

Returns and Exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lafinkalive@gmail.com with a picture of the damaged or defective item and we'll be more than happy to exchange or refund you your money.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds 
Once you send us the email, we will typically take anywhere between 24-48 hours to review and process the request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lafinkalive@gmail.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.